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We’re proud to share a new FieldOne software review posted on Software Advice by Peter at Professional Security Pty Ltd. in Melbourne, Australia.
The team at FieldOne works very hard to develop software that is as flexible as our customers’ needs – and beyond. And we’re happy to know that it works out no matter where in the world your office sits or your field technicians are based.
Here’s an excerpt of Professional Security’s testimonial – get the full software review here.
Professional Security is based in the centre of Melbourne CBD; we have a crew of 11 technicians with varying skills from locksmithing, to access control, to alarms and cctv.
FieldOne is the only program I have found that works as a service business actually operates! It does all the everyday things really well – the calendar view with the colors makes it incredibly easy to understand from a glance what is going on and what will be going on later that day. The loading configuration of the FieldOne software is the easiest I have ever implemented. If I have required help the guys at FieldOne are not only helpful, they care! Learning new software takes time and is consequently expensive. FieldOne has these great videos, which make showing the staff so easy. I download the FieldOne training videos so the staff can learn at there own pace. The videos are really helpful because they learn faster and are productive sooner.
The design of FieldOne helps the guys enter in the information required – they can’t ‘forget’ as FieldOne reminds them to enter the information they have missed. Also the ability to custom design the input screen allows me to ensure that the staff enters the information I need in the easiest order. (I have had programs that make you dance all over the screen to enter in the info you need). The custom fields feature allows you name fields that are relevant and/or unique to you and the way you do business. The best thing about FieldOne for me is that the staff likes it. They can find things by entering only a number of letters and FieldOne then filters and finds suggestions-especially great for newbies who do not know part numbers names etc.
The FieldOne tech guys as unusual in another way- they listen and IMPLEMENT suggestions that you give them-they actually DO IT. The major difference I have found is that FieldOne is straightforward to use and is a good tool. The price is right as well! I think I have I have talked enough-check it out for yourself. FieldOne is complete in every way!