Tag Archive for field service mobile applications

Is Field Service leaving Blackberry behind?

In the ‘mobile wars’ it’s becoming a just-about accepted truth that RIM is slipping – in development and staying ahead of the game. Namely, what’s become the Android and Apple game.

And that’s no different when applied to field service professions, according to the Aberdeen Group. The following are some key observations:

  • When it comes to field service, it’s a lucrative smartphone market: 65% of relevant organizations indicated their field techs use smartphones (2011).
  • Also, 41% of surveyed organizations were in the process of evaluating devices, including tablets, for adoption.
  • Here’s the kicker: of the companies evaluating smartphones, just 18% indicated they might up the number of devices running BlackBerry OS, while 29% said they’d increase Android adoption, 26% considering furthering iOS adoption and another 26% looking at Windows Mobile.
  • And finally, in the tablet space, the interest in BlackBerry devices was non-existent.

Which smartphones does your crew use? What are you considering switching to in the next year?

Field Service Mobile Applications – When Only The Best Will Do!

ServiceMax, a company that offers cloud-based mobile field service applications, announced today that it has secured a second round of funding for $14 million.

This piece of news out of the Field service industry, only serves to buffer what we have already been advocating for quite some time….namely, the importance of embracing mobile field service apps.for todays customers.

Let’s face it, we live in a ‘mobile’ society. The plethora of mobile devices, gadgets and gizmos flooding the market, all serve to enhance our lives and productivity by providing us with instant gratification solutions (via apps) to our every need.

Wanna know if it’s gonna snow in Ecuador 10 years from now in June? No problem! Check out this nifty little app which can extrapolate a statistically “accurate” result, based upon an algorithm written by a Harvard Law Grad, who doubles as a nature photog. in his spare time!

My point is, there are mobile apps today for EVERYTHING, created by EVERYONE and used by the WORLD.

THE MOBILE CRAZE IS HERE TO STAY..

The Field Service Industry has been influenced tremendously by the growing appetite for mobile apps. which can help their clients streamline their businesses and increase revenues. The fact that many venture capital groups are willing to pour considerable financial resources into these projects, illustrates the explosive potential of this market for our industry!

 
When our CEO, Ilan Slasky, saw the aforementioned news article, here is what he had to say:
 
“There is no question that mobile market has become an increasingly important driver of productivity and efficiency gains. This is why we at FieldOne have developed a cutting edge field service mobile app. for our discerning and loyal clients to offer them support where they need it most;  in the field!
 
Your technicians’ access to advanced mobile field management tools – scheduling, inventory, customer info, alerts and navigation – makes all the difference. This is what keeps your team polished and efficient…avoiding wasted down-time, miscommunications, and redundant effort”.
 
 
 
 For just $1 per day, it’s the best money you’ll ever spend!!